QBR (Quarterly Business Review)
A strategic, jointly-owned review of value delivered and next-quarter priorities — not a status report.
A QBR is a strategic checkpoint co-owned with the client: prove ROI/value delivered, align on the client's evolving goals, surface risk, and commit to next-quarter priorities (including expansion). The failure mode every interviewer probes: a QBR that devolves into ticket counts and sprint updates. Get the economic buyer in the room, keep it ~half forward-looking, and end with owned next steps.
"In the QBR we walk through everything we delivered last quarter."
"The QBR centres on value realised against their goals and what we're committing to next — operational detail lives in the weekly."
"A QBR without a strategy and the economic buyer in the room is just an expensive status meeting."